Showing posts with label consumer. Show all posts
Showing posts with label consumer. Show all posts

Saturday, March 16, 2013

Post a Discount Coupon

You are a BBB Accredited Business because you operate with integrity, openness, and trust. Now you can leverage those attributes to set yourself apart from the competition.

Consumers are always looking for a good deal. Offering special promotions and coupons are an excellent way to attract new customers.

Posting a Discount Coupon is a way for you to maximize your marketing dollars by reaching out to potential customers, while capitalizing on your association with BBB. It will also help maximize your Accreditation benefits. And, the best part? It’s FREE!

Discount coupons are located on your BBB Business Review and in the local BBB Accredited Business Directory.


Coupon types accepted:
- Text
- Image

Coupon specifics:
- Click here for Advertising Guidelines & Recommendations
- All coupons must have an expiration date

Submit your Discount Coupon:
- Or send us your image based discount coupon to businessrelations@boston.bbb.org

Tuesday, February 5, 2013

Install the Customer Review Button


Customer reviews are an essential part of business. They have become part of everyday life for consumers. Through online reviews, it seems that consumers aren’t afraid to tell you how they really feel. In our experience, it seems that people really do want to say nice things when their interaction with a business has been positive.  

Your BBB offers online Customer Reviews. These reviews appear on your BBB Business Review and offer consumers a chance to publicly acknowledge you for a job well done. So far, more than 450,000 customer reviews have been published for accredited and non-accredited businesses.

As an Accredited Business, you can add the Customer Review button to your website. When customers click the button, it will take them directly to the customer review form, where they can leave feedback about their experience with your business. 

BBB takes the time to verify all reviews before they are posted. We want to ensure that the individual posting a review is indeed a customer and that a transaction did take place.

And remember, you can also order free Customer Review cards to encourage feedback from your customers!

Wednesday, January 2, 2013

BBB Encourages Consumers and Businesses to be Safe in 2013


BBB has 10 New Year's resolutions that can help you fight scammers, prevent identity theft and save money in 2013.

1. Do your research. Whether it's a business you're looking to hire or a product you're looking to buy, take the time to do your research. Check out a business at bbb.org to see its BBB Business Review. For product information, go to the Consumer Product Safety Commission.

2. Keep your computer safe. Install anti-virus software on your computer and regularly check for software and operating system updates. Don't open attachments or click on links in emails unless the email has been scanned for viruses or is from someone you know or trust.

3. Get it in writing. Don't just take a business's word for it. Get every verbal agreement in writing to limit miscommunication and misunderstandings.

4. Never wire money to someone you don't know. Many scams require money to be wired back to the scammer. Tracking money sent via a money wiring service is almost impossible.

5. Protect your identity. Always shred paper documents that include sensitive financial data and dispose of computers, cell phones and digital data safely. Safely store all personal documents, such as your Social Security card, and look up your credit score at least once a year. Check your credit and debit card statements frequently.

6. Shop on trustworthy websites. Online shopping has increasingly become more popular, so before you provide any personal or banking information over the web, make sure you're using a trusted site. Look for the "s" in https:// in the URL for a secure site.

7. Give wisely. Most philanthropists give year-round. To ensure your time, treasure and talent are going to the cause you're looking to support, research all charities at give.org to check their legitimacy and to see how their monetary donations are distributed.

8. Don't be pressured. If a company, organization or salesperson uses overly aggressive sales tactics to pressure you into making a purchase or on-the-spot decision, that's a red flag.

9. Limit the amount of information shared. Scammers use social media sites to gather information on potential victims. Avoid sharing too much personal information and check your privacy settings. Additionally, never announce through a social media site that you are going out of town, or won't be home for a specific amount of time.

10. Let your BBB help. BBB is here to promote marketplace trust. If you have an issue with a business or feel you have been scammed, file a complaint with your BBB.