Recently there have been multiple reports of a male person calling businesses claiming to be a representative of the Massachusetts Electric Co. (National Grid). After informing the business they have an overdue balance, he demands payment over the phone with the threat of shut off. Please note that payment will NEVER be required over the phone and will NEVER asked to be wired.
If contacted by a representative of the National Grid and their claims have no merit in your situation, be sure to hang up and contact the business yourself. This will ensure the problem is dealt with through the proper channels.
As always, BBB recommends that you never give out personal or banking information to unfamiliar people.